Excellence Peterbilt Joins NBRI’s Circle of Excellence

We are excited to announce that Excellence Peterbilt has been included in the prestigious NBRI Circle of Excellence, a recognition that highlights the highest levels of customer experience. 

Positive Customer Experience

Many of our customers have expressed satisfaction with the quality of service at Excellence Peterbilt, specifically mentioning individual staff members by name. We are proud that our customer-centered approach is recognized, particularly our responsiveness and willingness to go above and beyond.

Commitment to Quality Customer Service

NBRI commends our ongoing commitment to assessing and improving customer experience through science-based research. This in-depth analysis helps us identify key drivers of overall satisfaction and intent to return. Thanks to advanced statistical modeling, we receive valuable insights that enable us to continually enhance customer attitudes, behavior, and experience.

Exemplary Leadership

“Great business leaders understand how exceptional customer experiences improve business performance. They take the time to listen to their customers, identify and tackle important business issues, and create interactions that build customer loyalty,” said Steve Moylan, President of NBRI. 

“Excellence Peterbilt’s high achievement in earning this distinguished award is a direct result of their dedication to measuring and improving their customer experience.”

We would like to thank our customers for their continued trust and support, and we remain more determined than ever to offer a service that exceeds their expectations. This recognition motivates us to keep innovating and enhancing our service to remain at the forefront of the industry.